Success story

How Recovr enhances its clients’ debt collection management with Digiteal

Recovr enhances its clients' debt collection management with Digiteal

Customer

Recovr

Industry

Accounts receivable management software

“We work with Digiteal because they are a trustworthy local partner and an expert in their field. The integration went smoothly, with a responsive team. Our clients expect payment to work seamlessly across all necessary channels for optimal collection. With Digiteal, that’s exactly what we deliver.”

Recovr is an accounts receivable management software that helps businesses reduce their payment delays. By automating the entire invoice-to-cash process and offering smart follow-up scenarios, Recovr enables both SMEs and large companies to secure their cash flow while maintaining strong customer relationships.

To go a step further, Recovr wanted to offer its clients a premium payment package, available on demand. With the help of a reliable local partner, the goal was to provide debtors with a wider variety of payment methods (especially suited to the Belgian and French markets) while ensuring a smooth, omnichannel payment experience.

Recovr: checkout screen

Challenges

Recovr already offered the standard EPC QR code to its clients. However, the company wanted to go further and address additional needs:

1Deliver a premium experience: offer clients a broader range of collection channels to accelerate payments from debtors

2Expand available payment methods, including local options expected by Belgian and French debtors

3Ensure a smooth and consistent onboarding process, fully aligned with the Recovr platform, to avoid any friction.

Solution

Recovr chose Digiteal to enhance its offering with advanced payment features that can be activated on demand:

  • Digiteal payment QR code

    A smart alternative to the EPC QR code, offering broader compatibility. When scanned, the code leads to a customized checkout page with multiple payment options. This allows for payments via Payconiq/Bancontact and all compatible banking apps, unlike EPC. In Belgium, this is a must-have.

  • Digiteal payment links and buttons

    Dynamically integrated into communications (emails, SMS, WhatsApp, etc.), they diversify channels and speed up payment collection.

  • Various local payment methods

    Tailored to debtor preferences in Belgium and France (Visa, Mastercard, Carte Bancaire, Apple Pay, Google Pay…).

In addition to these payment solutions, Recovr can also rely on Digiteal’s API to integrate Digiteal’s Peppol access point, using it to send and receive structured electronic invoices as needed.

Results

Enhanced experience for Recovr clients

Those who activate Digiteal solutions offer their debtors a smoother payment journey with more payment options, leading to faster collection.

Successful technical integration

Quickly implemented thanks to a developer-friendly API and proactive support from the Digiteal team.

Stronger trust

Working with a Belgian partner (an expert in compliance and a certified payment institution) was a key factor for Recovr.

What about you?

Would you like to offer your clients a richer, more local and more diverse payment experience, fully integrated into your tools and communications? All with an API designed by developers, for developers?

Get in touch! Our team is here to help you transform your payment journeys and strengthen your customer relationships.